Illinois
Illinois Office of the Auditor General
Published January 1, 2018

Performance Audit of Medicaid Managed Care Organizations for Fiscal Year 2016

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Overall Conclusion

HFS failed to maintain complete and accurate data to monitor payments to and from MCOs, leading to potential overpayments, duplicate payments, and lack of oversight on costs and claims processing.

Source Document

Audit Scope

The audit scope included a review of Medicaid Managed Care Organizations (MCOs) in Illinois for Fiscal Year 2016, focusing on payments made to and by 12 MCOs, comparison with fee-for-service expenditures, and the monitoring and reporting processes related to Medicaid managed care.

Key Findings Summary

1

HFS made multiple monthly capitation payments for the same months for the same individuals, totaling $590,237.

2

HFS made $7.11 billion in capitation payments, with an additional $7.61 billion paid via fee-for-service.

3

HIF and gross-up payments totaled $137,938,567.

View the Findings tab to see all 10 findings

AI-Assisted

Generated by gpt-4.1-nano

AI Scope Summary

The audit aimed to evaluate the accuracy and completeness of Medicaid managed care payments, assess the use of encounter data in rate setting, and ensure proper oversight and compliance with contractual and regulatory requirements.

AI-Generated Insight

The audit highlights significant gaps in data management, oversight, and compliance within Illinois Medicaid managed care, emphasizing the need for robust monitoring systems to prevent financial discrepancies and ensure program integrity.

Audit Objectives

1

Compare the total dollar amount of all reported MCO encounter data submitted to HFS during FY16 to the total dollar amount of reported claims payments made on behalf of Illinois Medicaid individuals by MCOs.

2

Determine whether MCO encounter data is used by HFS to set capitation rates.

3

Calculate the aggregate amount of MCO capitation payments made by HFS during FY16.

4

Determine the amount of payments made by HFS to reimburse for-profit MCOs for the ACA Health Insurer Fee and gross-up payments.

5

Assess the incidence to which MCO capitation rates include supplemental GRF-based payments.

6

Identify the administrative costs paid to MCOs and evaluate if they are within contractual limits.

7

Calculate the average payout ratio for MCOs.

8

Determine the denial rates for MCOs and fee-for-service providers.

Audit Findings (10)

1

HFS made multiple monthly capitation payments for the same months for the same individuals, totaling $590,237.

2

HFS made $7.11 billion in capitation payments, with an additional $7.61 billion paid via fee-for-service.

3

HIF and gross-up payments totaled $137,938,567.

4

HFS did not maintain complete and accurate information needed to monitor payments made to and by the 12 MCOs during FY16.

5

HFS could not provide all paid claims, denied claims, administrative costs, coordinated care costs, or MLR calculations since 2012.

6

Encounter data was incomplete and not used to set 2016 capitation rates.

7

Duplicative capitation payments were identified for 302 individuals.

8

HFS did not perform on-site reviews or verify the accuracy of reported payment data.

9

HFS did not monitor or track encounter data or expenditures for DASA, LTC, waiver services, and MMAI.

10

HFS could not provide valid data on denied claims.

Recommendations (6)

1

Monitor actual administrative costs to ensure they do not exceed contractual limits.

2

Calculate and review Medical Loss Ratios for 2013-2016 to identify overpayments.

3

Require all MCOs to submit complete Medicaid provider payment data and perform on-site reviews.

4

Provide clear guidance for reporting denied claims and ensure they are submitted.

5

Identify and remove duplicate recipients from eligibility data and recoup overpayments.

6

Monitor compliance with contractual provisions for new MCO contracts.