Texas
Texas State Auditor’s Office
Published January 19, 2019

Medicaid Managed Care Contract Processes at the Health and Human Services Commission

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Overall Conclusion

The Commission has made significant progress in establishing processes and controls for Medicaid managed care contract management, aligning with Senate Bill 894 requirements. However, further efforts are needed to fully implement planned audits, monitoring activities, and IT controls to ensure effective oversight and compliance.

Source Document

Audit Scope

This audit covered the Texas Health and Human Services Commission’s implementation of selected requirements of Senate Bill 894 as of December 6, 2018, including processes related to audit resource management, performance audits, monitoring of managed care organizations, and IT controls.

Key Findings Summary

1

The Commission has established new processes and controls related to Medicaid managed care contract management and made progress toward implementing requirements of Senate Bill 894. It has implemented a strategy for managing audit resources, followed up on negative audit findings, completed a risk assessment for selecting MCOs to audit, and billed MCOs for a…

2

The Commission should continue to improve in conducting planned performance audits, issuing corrective action plans, and monitoring MCOs based on external quality review organization information.

3

The Commission has developed but not yet fully implemented plans to monitor MCOs using external quality review organization data.

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AI-Assisted

Generated by gpt-4.1-nano

AI Scope Summary

The audit aimed to assess the implementation of statutory requirements for Medicaid managed care contract management at the Texas HHS Commission, focusing on audit resource management, oversight activities, and IT controls.

AI-Generated Insight

This audit highlights the Texas Health and Human Services Commission's efforts to improve Medicaid managed care oversight through process enhancements, risk assessments, and IT controls. While progress is evident, ongoing implementation of planned audits, performance standards, and dispute resolution processes is crucial for robust program management and compliance.