Illinois
Office of the Auditor General (Illinois)
Published July 16, 2025

Performance Audit of Medicaid Eligibility Determinations for Long-Term Care

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Overall Conclusion

The audit identified significant delays, data inaccuracies, and reporting deficiencies in Illinois' Medicaid long-term care eligibility process. While some system enhancements have been implemented, issues remain with timeliness, data integrity, and reporting practices. The agencies have agreed with the recommendations, and further improvements are necessary to ensure compliance with federal and state requirements.

Source Document

Audit Scope

The audit covers Illinois' Medicaid long-term care eligibility determinations from calendar years 2021 to 2023, including the assessment of the Integrated Eligibility System (IES), reporting practices, and the transition from task-based to facility-based processes.

Key Findings Summary

1

Issues with the Integrated Eligibility System (IES) affecting internal controls and data completeness.

2

Timeliness issues with eligibility determinations, with 22% pending past required days, averaging 41 days for decision.

3

Overdue applications involving HFS OIG asset investigations, with delays ranging from 14 to 156 days.

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AI-Assisted

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AI Scope Summary

The audit aims to assess the performance, timeliness, accuracy, and reporting of Medicaid eligibility determinations for long-term care in Illinois, and to evaluate the effectiveness of the current eligibility determination processes.

AI-Generated Insight

This comprehensive audit highlights systemic challenges in Illinois' Medicaid long-term care eligibility process, emphasizing the need for robust controls, accurate reporting, and process re-evaluation to enhance efficiency and compliance.