California
California State Auditor
Published November 28, 2023

Children Enrolled in Medi‑Cal Face Challenges in Accessing Behavioral Health Care

Learn how the AI-generated research projects were created

Overall Conclusion

The departments can do more to detect and address access challenges faced by children in Medi-Cal seeking behavioral health services. Current monitoring and survey practices have significant weaknesses, and regional disparities and provider shortages exacerbate access issues. Implementing recommended improvements could enhance timely access and ensure compliance with standards.

Source Document

Audit Scope

The audit focused on access to behavioral health services for children enrolled in Medi-Cal, examining survey methodologies, provider capacity, network adequacy, and compliance with timely access standards across California. The scope included data collection practices, monitoring efforts by DHCS and Managed Health Care, and regional disparities, covering the period up to 2022.

Key Findings Summary

1

Many Medi-Cal managed care plans are unable to provide children with timely access to behavioral health care, with significant delays in urgent and non-urgent appointments.

2

Weaknesses in survey methodologies limit the accuracy of data on appointment wait times, potentially overestimating access.

3

DHCS and Managed Health Care's monitoring of provider capacity and network adequacy has notable deficiencies, including approval of unreasonable standards and ineffective enforcement actions.

View the Findings tab to see all 4 findings

AI-Assisted

Generated by gpt-4.1-nano

AI Scope Summary

The audit aims to evaluate the effectiveness of California's Medicaid programs in providing timely behavioral health services to children, identify systemic weaknesses, and recommend strategies to improve access and oversight.

AI-Generated Insight

The report highlights critical gaps in California's Medicaid system for children's behavioral health, emphasizing the need for improved data collection, monitoring, and enforcement to address delays and disparities in care. Strengthening these areas is vital for safeguarding children's mental health and preventing severe outcomes like worsening conditions or suicide.