Evidence record

Arizona Did Not Ensure That Selected Medicaid Managed Care Organizations Complied With Mental Health and Substance Use Disorder Parity Requirements Related to Prior Authorization

Jurisdiction
Arizona
Audit organization
U.S. Department of Health and Human Services Office of Inspector General
Publication date
August 2026
Source record
Metadata record

Findings

2

Recommendations

3

Overall conclusion

The State agency did not ensure that all selected MCOs conducted annual parity analyses and adequately oversight; as a result, parity compliance could not be confirmed, potentially delaying or obstructing MH/SUD treatment for Medicaid enrollees.

Scope

Audit period October 1, 2022, through September 30, 2023; review of state oversight of three Medicaid MCOs serving about 1.9 million enrollees, assessing whether parity analyses of MH/SUD benefits and related prior authorization were conducted and documented.

Findings (2)

Each finding has a stable link.

  1. F-1334

    Two of the three selected Medicaid MCOs did not perform annual parity analyses and were unable to demonstrate compliance with parity requirements related to the prior authorization of MH/SUD services.

  2. F-1335

    The State agency's oversight did not adequately ensure that MCOs complied with parity requirements; policies were unclear and relied on attestations rather than focused reviews of parity analyses and supporting data.

Recommendations (3)

  1. R-1187

    Clarify that MCOs are required to annually perform parity analyses.

    Related finding F-1335
  2. R-1188

    Require MCOs to submit the results of parity analyses with reliable supporting documentation (e.g., data) for the State agency's review.

    Related finding F-1334
  3. R-1189

    Review the MCOs' annual parity analyses and supporting documentation.

    Related finding F-1335