Evidence record

Managed Care Pharmacy Claims Paid to ReCept Pharmacy #1

Jurisdiction
Texas
Audit organization
Texas Health and Human Services Office of Inspector General
Publication date
August 22, 2022
Source record
Original document linked
Open original reportOriginal source available

Findings

2

Recommendations

2

Overall conclusion

ReCept Pharmacy #1 properly billed for paid claims and complied with applicable contractual, Texas Administrative Code, and federal requirements for most claims tested; however, ReCept did not consistently comply with requirements for accurate claims submissions and dispensing labels.

Scope

The audit scope covered the period from September 1, 2020, through August 31, 2021.

Findings (2)

Each finding has a stable link.

  1. F-1124

    Administrative errors in claims submission: two claims with errors—one with zero authorized refills when two were authorized; one with an incorrect dispense as written (DAW) code.

  2. F-1125

    Dispensing label errors: for 20 of 60 claims, the dispensing label listed remaining refills that did not align with the prescription’s total remaining refills, primarily involving injectable pen medications.

Recommendations (2)

  1. R-986

    Continue to ensure accurate submission of the correct number of authorized refills and the correct DAW code for each claim in accordance with contractual and Texas Administrative Code requirements.

    Related finding F-1124
  2. R-987

    Ensure the number of authorized refills remaining on the dispensing label is accurate prior to dispensing medications.

    Related finding F-1125